Условия за използване на услугата

OVERVIEW

This website and online store are operated by Lioncode Labs OOD, a company registered under the laws of the Republic of Bulgaria.

Registered address:
Bulgaria, Sofia 1407
Lozenets district
18 Rusalijski Prohod Street

VAT number: BG208423997

Throughout the site, the terms “The Lion Ritual”, “we”, “us” and “our” refer to Lioncode Labs OOD.

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you should not use the Services.

---

SECTION 1 – ELIGIBILITY AND ACCOUNT

You must be at least 18 years old or the legal age of majority in your country of residence to use this website.

You agree to provide accurate and complete information when placing an order.

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

We reserve the right to suspend or terminate accounts in cases of suspected fraud, abuse, or violation of these Terms.

---

SECTION 2 – PRODUCTS

We sell food supplements and related wellness products in Bulgaria, Germany and other countries within the European Union.

All products are classified as food supplements. They are not medicinal products and are not intended to diagnose, treat, cure or prevent any disease.

Product images are illustrative. Packaging and labeling may vary due to regulatory or production updates.

We reserve the right to modify product descriptions, formulations, packaging, availability and pricing at any time.

Customers are responsible for ensuring that the products may be legally imported into their country of residence.

Health Disclaimer

The information provided on this website is for informational purposes only. It does not constitute medical advice.

Consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication or have a medical condition.

Individual results may vary.

---

SECTION 3 – ORDERS AND RIGHT OF WITHDRAWAL

Placing an order constitutes an offer to purchase.

An order is considered accepted only after payment has been successfully processed and a confirmation email has been sent.

We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud or misuse.

Right of Withdrawal for EU Consumers

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after the day you receive the goods.

To exercise this right, you must contact us at:

Lioncode Labs OOD
Email: info@lioncodelabs.com
Address: Sofia 1407, 18 Rusalijski Prohod Street, Bulgaria

You must return the goods within 14 days of notifying us.

Return shipping costs are borne by the customer unless otherwise agreed.

For hygiene and safety reasons, we may refuse returns if the product seal has been opened.

Refunds will be processed within 14 days after receiving and inspecting the returned goods.

This right does not affect your statutory warranty rights.

---

SECTION 4 – PRICES AND PAYMENT

All prices are displayed in the selected currency and include VAT where applicable, unless stated otherwise.

Shipping costs are calculated separately at checkout.

We reserve the right to change prices at any time. The price valid for your order is the one confirmed at checkout.

You confirm that you are authorized to use the payment method provided.

In the event of an obvious pricing error, we reserve the right to cancel the order and issue a refund.

---

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our control.

Risk of loss transfers to you upon delivery.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under applicable law.

---

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including trademarks, brand names, logos, text, graphics, product designs and packaging elements, is the property of Lioncode Labs OOD and protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit any content without prior written consent.

---

SECTION 7 – THIRD PARTY SERVICES

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products.

All purchases are made directly with Lioncode Labs OOD.

We are not responsible for the content, policies or practices of third party services or websites linked from our store.

---

SECTION 8 – PRIVACY AND DATA PROTECTION

We process personal data in accordance with the General Data Protection Regulation and applicable Bulgarian law.

Personal data is used for order processing, customer communication, legal compliance and marketing where consent is provided.

Our Privacy Policy is available on this website.

---

SECTION 9 – FEEDBACK AND REVIEWS

If you submit reviews or feedback, you grant us the right to use such content for marketing and operational purposes.

You confirm that your submissions do not infringe the rights of third parties and are not unlawful or misleading.

---

SECTION 10 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions at any time.

If an error affects your order, we may cancel the order and issue a refund.

---

SECTION 11 – PROHIBITED USE

You may not use the Services for unlawful purposes, fraud, data scraping, distribution of malicious software or infringement of intellectual property rights.

We may suspend or terminate access if violations occur.

---

SECTION 12 – DISCLAIMER

The Services and products are provided as available.

Nothing in these Terms affects mandatory consumer protection rights under European Union law.

---

SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lioncode Labs OOD shall not be liable for indirect, incidental or consequential damages.

Our total liability shall not exceed the purchase price of the product concerned.

Nothing in these Terms excludes liability for death, personal injury, fraud or any liability that cannot be legally excluded.

---

SECTION 14 – INDEMNIFICATION

You agree to indemnify Lioncode Labs OOD against claims arising from your misuse of the Services or violation of these Terms.

---

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

---

SECTION 16 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lioncode Labs OOD regarding the use of the Services.

---

SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of the Republic of Bulgaria.

If you are a consumer residing in another European Union country, mandatory consumer protection laws of your country of residence remain unaffected.

Disputes shall be resolved by the competent courts of Bulgaria unless European consumer law provides otherwise.

---

SECTION 18 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the Services constitutes acceptance of any updates.

---

SECTION 19 – CONTACT

Lioncode Labs OOD
Sofia 1407
Lozenets district
18 Rusalijski Prohod Street
Bulgaria

VAT number: BG208423997
Email: info@lioncodelabs.com